| B2B Supply Chain | B2C Supply Chain | D2C Supply Chain |
Operational Parameter | | | |
Customer Base | Few large corporate clients | Numerous individual consumers | Direct relationship with consumers |
Order Size | Bulk orders | Smaller, individual orders | Smaller, individual orders |
Order Frequency | Less frequent, larger orders | Frequent, smaller orders | Frequent, smaller orders |
Inventory Management | Larger stock for diverse products | Varied inventory, focused on demand | Limited SKU diversity, demand-driven |
Packaging | Bulk packaging | Individual, customer-friendly packaging | Customer-centric, branded packaging |
Shipping | Palletized shipments | Parcel and small package shipments | Parcel and small package shipments |
Order Processing | Complex, often customized orders | Standardized and straightforward | Standardized and straightforward |
Delivery Timeframe | Longer lead times | Faster deliveries, often same-day | Faster deliveries, often same-day |
Reverse Logistics | Infrequent, often bulk returns | Frequent, individual product returns | Frequent, individual product returns |
Transportation | Larger vehicles, cost-effective routes | Parcel carriers, last-mile logistics | Parcel carriers, last-mile logistics |
Supply Chain Technology | Emphasis on EDI, large-scale systems | E-commerce platforms, tracking systems | E-commerce platforms, tracking systems |
Order Fulfillment Centers | Few centralized warehouses | Multiple distribution centers | Few centralized warehouses |
Customer Expectations | Focus on cost-effectiveness and scale | Speed, convenience, and experience | Speed, convenience, and experience |
Systems & Applications | | | |
ERP System | Comprehensive resource planning | Streamlined order processing | Streamlined order processing |
E-commerce Platform | Basic B2B portal or integrated system | Feature-rich B2C platform | Direct-to-consumer website |
WMS (Warehouse Management) | Advanced systems for large volumes | Efficient, adaptable for e-commerce | Adaptable for smaller, agile operations |
TMS (Transportation Management) | Focus on efficient logistics | Last-mile delivery optimization | Last-mile delivery optimization |
CRM (Customer Relationship Management) | B2B client management | B2C customer engagement | Direct customer relations |
Data Analytics Tools | Emphasis on inventory analysis | Customer behavior analysis | Customer behavior analysis |